Not every complaint is valid
There is a trend among people I consider the “good guys” to declare intent irrelevant, and elevate someone’s feelings above all. If someone feels hurt, or insulted, or afraid, it doesn’t matter what actually happened or what was actually said — all that matters is how the “victim” feels.
I have a huge problem with this.
Anyone who has ever worked in retail knows this to be a fact: not every complaint is valid.
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