Blackmoor Vituperative

An amusing exchange between David Berlind and on-line help specialists who are trying to explain to him why one would want to pay $59 extra for the “Centrino” sticker:

On HP’s web site, I can configure two notebooks exactly the same way except for the WiFi radio that’s installed. If I use the standard 802.11b/g radio, I save $59. If I use Intel’s Pro 802.11b/g radio, I pay extra and the system gets the Centrino sticker on it. Why should I pay $59 more to get the Intel radio and the Centrino sticker?

(from HP’s Threadlogs: How to Mess with a Buyer’s Head 101, ZDNet)